1. Scope & Nature of Our Website

The Site serves exclusively as an informational catalog and marketing showcase for our medical equipment, supplies, and healthcare products.

• No Online Payments or Financial Transactions: We do not conduct monetary transactions, process credit cards, or store financial credentials through this Site. All orders, sales consultations, and billing inquiries are fulfilled directly through verified offline sales channels or direct customer support.
• Protected Health Information (PHI) & HIPAA Notice: Public website forms and standard email links are not secure channels for transmitting confidential medical histories, clinical diagnoses, or full Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). Formal clinical records, prescriptions, and insurance billing are managed through secure, dedicated communication methods outside this public website.

2. Information We Collect

We may collect personal information that you provide voluntarily or that is gathered automatically when you browse our catalog:

• Voluntarily Provided Information: When you complete an inquiry form, request product specifications, or contact our team, we may collect your full name, email address, phone number, physical/business address, clinic or provider affiliation, and any notes or message details you submit.
• Automatically Collected Data: When you navigate our pages, third-party analytics and server logs may automatically record technical parameters, including your IP address, browser type, operating system, referring URLs, and page engagement metrics.

3. How We Use Your Information

Information collected via the Site is used solely for legitimate business operations, including:

• Responding to product requests, catalog questions, and customer service inquiries.
• Verifying medical device supply availability and coordinating offline consultations.
• Maintaining website security, diagnosing technical errors, and preventing unauthorized activity.
• Fulfilling relevant Pennsylvania and federal regulatory or reporting requirements.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties.

Information may only be disclosed under the following limited conditions:

• Operational Service Providers: Trusted third-party partners providing web hosting, infrastructure maintenance, or basic analytics, bound by strict contractual confidentiality obligations.
• Legal Compliance: When required by court order, warrant, statute, or subpoena, or to protect the safety, legal rights, or property of PM Medical Products and the public.
• Corporate Restructuring: In the event of a merger, acquisition, or sale of company assets, where customer records may be transferred as an operating business asset.

5. Cookies and Web Analytics

Our Site utilizes standard browser cookies and analytics tags to optimize functionality and understand traffic patterns. You may configure your web browser settings to block or notify you about cookies; however, some site features may experience degraded convenience if cookies are completely disabled.

6. Data Security Measures

We deploy standard administrative, technical, and physical safeguards to help prevent unauthorized access, loss, alteration, or misuse of personal information submitted to our Site. Because no internet transmission method is impervious to threats, we advise caution when submitting sensitive information via standard online forms.

7. Consumer Privacy Rights

Subject to statutory legal standards and applicable state regulations, you hold rights regarding your personal information, including:

• Right to Know & Access: The right to confirm whether we store personal data concerning you and receive access to that data.
• Right to Correction: The right to request updates or corrections to incomplete or inaccurate data.
• Right to Deletion: The right to request the deletion of personal information you have submitted to us.
• Non-Discrimination: We do not discriminate against individuals for exercising their privacy rights.

To submit a request regarding your data, please contact our team using the contact options listed below.

8. Children’s Privacy (COPPA)

The Site is directed to adults and healthcare commercial clients. We do not intentionally solicit or collect personal information from children under the age of 13 under the Children's Online Privacy Protection Act (COPPA). If we learn that personal data from an individual under 13 was submitted without verifiable parental consent, we will promptly delete it.

9. Policy Updates

We reserve the right to revise this Privacy Policy periodically to reflect operational, regulatory, or service changes. Updated versions will be posted directly to this page with an amended “Last Updated” date.